How are my views tracked?
Views are read from the platform automatically, once a day at 07:00 WIB while a video is still gaining views, and every full 1,000 views earns the campaign rate.
You do not report views yourself, except for an Instagram carousel (below). We read each submitted video's public view count from the platform automatically, once a day at 07:00 WIB, for as long as the video is still gaining views. A video whose views have stopped for several days is no longer read every morning, but it gets a fresh read when you file a claim on it.
What counts
- Full blocks of 1,000. On a CPM campaign, every full 1,000 views earns the campaign's rate for that platform. Views in between are not lost: they count when the next thousand completes.
- The minimum views. If a campaign sets a minimum, a video under it does not earn yet, unless the campaign pays a reduced rate below the minimum. Views collected under the minimum are kept and paid once the video clears it.
- The minimum engagement rate. If a campaign sets one, views gained while the video is below it are not paid, even after it climbs back above.
- The cap per post. If a campaign caps what one post can earn, earnings stop there.
- Instagram carousels. Instagram shows a carousel's views only to its owner, so we cannot read them. On campaigns that pay for carousels, you type them from your Insights when you claim, and a reviewer confirms them.
Why a number can look different
The count in the app is the one from our last read, so it can trail the number you see on the platform by a few hours. Platforms also remove fake views, so a count can go down. Keep the video public, or it cannot be read.