Last updated: October 14, 2026
These Terms of Service ("Terms") govern the website, app and services of SEMA Rewards (the "Platform"), operated by SEMA Rewards Private Limited ("SEMA", "we", "us" or "our"). By accepting these Terms or using the Platform after receiving notice of them, you agree to them. If you do not agree, do not use the Platform.
Brands, advertisers and agencies ("Agencies") fund campaigns. Creators and clippers ("Creators") publish posts for those campaigns and may earn payments under the campaign's rules. Sections 3 to 5 apply to Creators, Section 7 applies to Agencies, and the other sections apply to everyone. Campaign briefs and platform rules supplement these Terms; they cannot authorize unlawful conduct or override these Terms. A separate agreement signed by SEMA takes priority only to the extent it expressly changes these Terms.
Important: You are responsible for the legality of your own conduct, content and promotions. In particular:
These protections apply only to the extent permitted by applicable law and do not remove rights or duties that the law does not allow us to exclude.
You must be at least 18 and have legal capacity to enter into these Terms under the laws that apply to you. You must provide accurate, complete and current identity, location, business and payment information. If you act for an Agency or another organization, you warrant that you are authorized to bind it; "you" includes that organization for its use of the Platform. Do not register or act for someone without their authority.
You accept these Terms by ticking the box when you sign up, or on the screen the Platform shows before you continue when you have not yet accepted the current version. We record which version you accepted, the text you were shown, when, and the IP address and browser used.
You must comply with laws that apply to you, your campaign, the product or service promoted, and the places where your content is published or targeted. Access to the Platform does not establish that an activity is lawful in your country. You must obtain and maintain required permissions, registrations, licences and consents.
Do not use the Platform, campaign briefs, source assets, posts, links, messages or payment functions to:
Fake views and engagement fraud. "Engagement Fraud" means obtaining or inflating views, likes, comments, shares, followers, watch time or any other figure used for payment by anything other than genuine viewers, including bots, scripts, emulators, view or click farms, bought or exchanged engagement, engagement groups arranged to inflate campaign posts, fake or borrowed accounts, and paid or rewarded views the brief does not allow; and submitting analytics, recordings or screenshots that are edited, staged, borrowed or otherwise not a true record of your own account. If we reasonably suspect Engagement Fraud, we may hold your balance and pending withdrawals, to the extent reasonably needed to cover the amounts under investigation, for as long as the investigation reasonably takes, and ask you for evidence. Section 14 explains how we tell you and how you can ask for a review. Where it is established:
We may use account, device, network, view and engagement data to detect Engagement Fraud, subject to applicable law and our Privacy Policy.
You must follow applicable advertising, consumer-protection, intellectual-property, privacy, sanctions and social-platform rules. Do not assume that a campaign being available means it has been cleared for legal compliance. Report suspected illegal activity, infringement or unsafe instructions to support@semarewards.com with enough information for us to investigate.
Promptly stop promotion and remove or correct material you control when reasonably required to address a legal, rights or safety concern notified by SEMA or a competent authority. Cooperate with legitimate investigations and do not conceal or destroy evidence you are legally required to preserve.
SEMA and its licensors retain their respective rights in the Platform's software, design, logos and materials. We give you a limited, revocable permission to use the Platform for its intended purpose under these Terms. Do not sell access, misuse SEMA branding or imply that SEMA sponsors or guarantees your offering without written permission.
You retain your rights in material you supply. You grant SEMA a non-exclusive, worldwide, royalty-free licence, with permission to use service providers and necessary sublicences, to host, process, reproduce, format, display and distribute that material to operate the Platform, report on campaigns and market the Platform. Agencies also authorize participating Creators to use supplied campaign assets for the campaign within the rights and restrictions disclosed in its brief. You must have authority to grant these permissions; uploading material does not transfer someone else's rights to you.
This content licence does not replace any separate consent or lawful basis required for the use of identifiable people or personal data, including optional promotional use. Those requirements and applicable withdrawal rights remain subject to privacy law and our Privacy Policy.
These permissions continue only as needed for the stated purposes, existing campaign reporting, lawful recordkeeping and material already lawfully distributed, subject to applicable rights and law. Additional usage rights between Agencies and Creators must be agreed separately; SEMA does not guarantee ownership transfer, exclusivity or rights not expressly granted. Send rights complaints to support@semarewards.com with identification of the material, the rights asserted and your authority to make the complaint.
Our Privacy Policy explains how we handle personal data, including account information, public social-account data, payment details and identity evidence. Identity documents are held in private storage with controlled access. These Terms do not waive SEMA's privacy, security or other statutory obligations.
You must have a lawful basis and necessary notices or permissions before supplying another person's data or granting access to it. Protect personal data received through campaigns or team access; use it only for authorized purposes. We may preserve records and disclose information when lawfully required or permitted for fraud prevention, rights complaints, dispute resolution or cooperation with competent authorities, in accordance with applicable law and our Privacy Policy.
Confidential campaign material. "Confidential Material" means non-public information and material you receive through the Platform or for a campaign, including unreleased footage, raw recordings, source and project files, scripts, private briefs, and product, launch, pricing or budget details that the Agency or brand has not made public, and anything marked confidential or that a reasonable person would understand to be confidential. It does not include information that:
If you receive Confidential Material, you must:
You may disclose Confidential Material where law, a court or a competent authority requires it, limited to what is required and, where lawful, after telling SEMA first. These duties continue after the campaign ends and after your account closes, for as long as the material remains non-public. An Agency's or brand's claim against SEMA caused by your breach of this section is a third-party claim under Section 13; the Agency or brand may also claim against you directly under Section 17. The breach may lead to action under Sections 4 and 14, including rejection of affected posts and reversal of earnings obtained through the breach.
You are responsible for your own applicable taxes, invoices, permits and reporting for your earnings or business. SEMA may withhold, report or request information where required by law; this section does not remove duties imposed on SEMA.
Using the Platform does not by itself create employment, partnership, joint venture or authority to act for SEMA. Creators and Agencies control their own lawful business activities and cannot bind SEMA to promises they make. Any mandatory employment or other legal classification rules still apply.
SEMA provides campaign, review, tracking, editing and payment-administration tools. Users supply campaigns and publish posts; they remain responsible for their own acts and offerings. Our verification, moderation, review or payment decisions do not certify legality, clear intellectual-property rights, guarantee results or make us responsible for a user's representations. We may investigate and remove harmful material, but do not guarantee that every breach will be detected or prevented. These provisions do not exclude responsibility the law imposes on SEMA for its own actions.
To the extent permitted by law, the Platform is provided "as is" and "as available", without implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant uninterrupted or error-free operation, complete or accurate third-party metrics, successful campaigns or third-party availability. Social platforms, analytics sources and payment providers have their own rules and may change, restrict, remove or suspend access. You remain responsible for complying with those rules. We do not control third-party decisions, and any exclusion of liability for them is subject to Section 12.
Disputes about user offerings, content or conduct are primarily between the responsible participants. To the extent permitted by law, you release SEMA from claims arising solely from another user's acts for which SEMA has no independent legal responsibility. This is not a release of SEMA's own breach or a restriction on non-waivable remedies, and does not prevent us from assisting an investigation.
The following exclusions and cap apply only to the extent permitted by applicable law, including any requirement that a limitation be reasonable or fair.
SEMA, its affiliates and their officers, employees and agents are not liable for indirect, incidental, special or consequential loss, or loss of profit, opportunity, anticipated savings, goodwill or reputation, arising from the Platform, user campaigns or these Terms, where such exclusion is lawful, even if the possibility of that loss was disclosed.
For liabilities that may lawfully be limited, the aggregate liability of SEMA and those protected persons to you for all related claims, whether in contract, tort (including negligence) or otherwise, is capped at the greater of (a) the SEMA service fees actually paid by you, including fees deducted from your credits, during the 12 months before the event giving rise to the claim, or (b) SGD 100 or its local-currency equivalent. Campaign funding principal and wallet deposits are not SEMA service fees.
This section does not limit or exclude:
Nothing in these Terms makes unlawful conduct lawful, binds a regulator or third-party rights holder, or transfers SEMA's own non-excludable statutory duties to a user.
To the extent permitted by law, you must indemnify SEMA, its affiliates and their officers, employees and agents against third-party claims, damages, liabilities and reasonable legal and defence costs to the extent caused by your breach of these Terms, unlawful or fraudulent acts, infringement of another person's rights, or your unlawful, infringing, misleading or negligent supply or publication of content, products, promotions or instructions. This includes an Agency's unlawful offering or unauthorized assets and a Creator's unlawful post or misleading endorsement. Regulatory amounts are covered only where reimbursement is lawful.
This obligation does not cover the portion caused by SEMA's own breach, negligence, fraud or wilful misconduct, or any liability that law prohibits shifting to you. We will notify you of a claim as soon as reasonably practicable, take reasonable steps to limit loss and allow reasonable cooperation in its defence. SEMA may control its defence with appropriately qualified advisers; costs claimed from you must be reasonable. Neither party may settle in a way that imposes an admission, non-monetary obligation or uncovered liability on the other without that party's consent, which must not be unreasonably withheld. Your liability is based on your contribution to the claim, not on unrelated conduct by other users.
We may restrict access, remove content, pause or end campaigns, suspend or close accounts, request evidence, reject ineligible claims and place appropriate payment holds where reasonably necessary to address a suspected breach, fraud, rights complaint, security risk, legal requirement or payment-provider restriction. Urgent action may be taken without advance notice where notice would create risk or is legally prohibited.
Where lawful and practicable, we will give the reason and a way to ask support for review. A suspension does not automatically forfeit unrelated legitimate funds. We may reverse invalid credits and recover properly established losses or amounts owed, subject to applicable law, while valid balances and accrued payment obligations remain subject to lawful settlement. We may preserve relevant evidence and cooperate with competent authorities under Section 9. Termination does not end obligations for conduct before termination, including lawful repayment, indemnity, confidentiality and dispute-resolution obligations.
We may update these Terms and publish a new date. Material changes will be brought to your attention through the Platform or another appropriate notice, and any consent required by law will be obtained. When a new date is published, the Platform asks you to accept the updated version before you continue, and withdrawals need it under Sections 5 and 7. Changes apply prospectively from the notified effective date and do not rewrite completed transactions or remove accrued rights. If you do not agree, stop using the affected services; you may request closure and lawful settlement of valid balances. Continued use after proper notice signifies acceptance only where applicable law permits it.
We may modify or discontinue features and take services offline for maintenance, security or legal reasons. To the extent permitted by law, SEMA is not responsible for delay caused by events beyond its reasonable control, such as natural disasters, network failures, government restrictions or third-party outages, provided it takes reasonable steps to reduce the impact. Such an event does not erase valid money owed or a non-excludable duty.
Subject to mandatory law, these Terms are governed by Singapore law and disputes are subject to the exclusive jurisdiction of Singapore's courts. This choice does not override mandatory local law or a court or dispute-resolution forum you are legally entitled to use. Where Indonesian law requires an international electronic contract to be governed by Indonesian law, including under Article 18A of the Electronic Information and Transactions Law, that law and any mandatory dispute-resolution rules apply. Other applicable mandatory consumer and statutory protections also remain intact.
Please contact support@semarewards.com to try to resolve a dispute, providing the relevant account, campaign, transaction and evidence. This does not prevent urgent relief or access to a regulator, court or other forum where legally permitted. SEMA may seek urgent relief to protect systems, funds, confidential information or intellectual property in a competent court.
If a provision cannot lawfully be enforced, it applies only to the lawful extent or is severed where appropriate; the remaining Terms continue. Failure to enforce a provision once is not a waiver. These Terms, incorporated campaign conditions and any applicable agreement signed by SEMA constitute the agreement about the services they cover.
You may not transfer your account or obligations without our consent. SEMA may transfer its rights and obligations as part of a lawful restructuring or transfer of the business, without reducing mandatory user rights or valid payment obligations, and will give notice where required. Only SEMA and the persons expressly protected under Sections 12 and 13 may enforce those protections, subject to applicable law. An Agency, and the brand or advertiser whose product or service the campaign promotes, may also enforce directly, against the person responsible, Section 9 in respect of Confidential Material that the Agency or brand provided or that was provided for its campaign, and the Engagement Fraud provisions of Section 6 in respect of its campaign, including by claiming its own losses caused by the breach; this does not limit SEMA's own rights. Otherwise these Terms do not grant enforcement rights to third parties. SEMA and you may change or end these Terms under Section 15 without the consent of any Agency, brand or other third party.
English and Indonesian versions are provided. Any interpretation or language-precedence rule is subject to mandatory law; the availability of an English version does not displace legally required Indonesian wording or local protections.
Use this address for account questions, suspected unlawful campaigns, rights complaints and requests to review an enforcement decision. Include relevant links and evidence; do not send passwords or unnecessary sensitive personal information.