How do I contact the SEMA team?

Submit a ticket from the Help Center, or reach us on Discord (creators) or by booking a call (businesses).

Most answers are in these articles, and the search box at the top of the Help Center looks through all of them. When you need a person:

  • Submit a ticket. The ticket form in the Help Center collects the details our team needs, then sends them to our support WhatsApp. Include your SEMA username or email and, for a video or a claim, its link.
  • Creators: our Discord community is the fastest place to ask other creators and the team, and it runs daily clipping classes.
  • Brands and businesses: on the website, switch to For Brands and tap Book a call, or Chat on WhatsApp.

Please do not send passwords, login codes or full card or account numbers in a ticket or a chat. We will never ask for them.